FAQs

How is shipping handled by RPMC?

How is shipping handled by RPMC?


Unless otherwise agreed by RPMC and Buyer, the Products are sold F.O.B. shipping point and shipped collect by certified carrier, at buyer’s expense and invoiced, or shipped on Buyer’s carrier account number. If any Products are received by Buyer in a damaged condition, Buyer should cease unpacking such Products, request an immediate inspection by the common carrier responsible for delivery, and furnish the carriers written report to Buyer‘s insurer and to RPMC.

Where a delivery date is specified by RPMC, that date reflects RPMC’s best estimate for the probable time required for completion of Buyer’s order. RPMC will use reasonable and diligent efforts to effect shipment on or before the date indicated. RPMC shall not be liable, directly or indirectly, for any delay or failure in performance or delivery or inability to perform or deliver, including without limitation where such delay, failure or inability arise or results from any cause beyond RPMC’s control or beyond the control of RPMC’s suppliers or contractor, including, but not limited to, strike, boycott or other labor disputes, embargo, governmental regulation, inability or delay in obtaining materials.

IN NO EVENT SHALL RPMC, IN THE EVENT OF DELAYS OR IN ANY OTHER CIRCUMSTANCES, BE LIABLE TO BUYER OR ANY THIRD PARTIES FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE OR CONTINGENT DAMAGES, EVEN IF RPMC SHALL BE ADVISED BY BUYER OF THE POSSIBILITY THEREOF.

In the event of any such delay or failure in performance, RPMC shall have such additional time within which to perform its obligations under this Contract as may reasonably be necessary under the circumstances; and RPMC shall also have the right, to the extent necessary in RPMC`s reasonable judgment, to apportion fairly among its various customers in such manner as RPMC may consider equitable Products then available for delivery. If, as a result of any such contingency, RPMC is unable to perform under this Contract in whole or in part, then, to the extent that it is unable to perform, this Contract shall be deemed terminated without liability to either party but shall remain in effect as to the unaffected portion of this Contract, if any.

See our complete Standard Terms and Conditions document.

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